Types of Data collected

• Fenix Cars may collect various types of Personal Data, which include Cookies, Usage Data, email addresses, and phone numbers.
• For detailed information on the types of Personal Data collected, please refer to the dedicated sections in our privacy policy or specific explanations provided before data collection.
• Personal Data can be voluntarily provided by the User or collected automatically, especially when using our website or services.
• Unless otherwise specified, all data requested by Fenix Cars is mandatory. Failure to provide this data may affect our ability to provide services. If there are non-mandatory data fields, we'll make it clear, and Users can choose not to provide them without impacting service availability.
• If you have questions about which Personal Data is mandatory, please don't hesitate to contact our team.
• The use of Cookies and other tracking tools by Fenix Cars or third-party service providers is primarily for delivering the services required by Users, along with other purposes outlined in our privacy policy and, if available, in the Cookie Policy.
• Users are responsible for any Personal Data obtained from third parties, published, or shared through Fenix Cars, and they confirm that they have the necessary consent from third parties to provide such data to us.

Methods of processing

• Fenix Cars implements appropriate security measures to safeguard against unauthorized access, disclosure, modification, or destruction of Data.
• Data processing involves the use of computers and/or IT tools, following specific organizational procedures and methods closely related to the stated purposes. In some cases, individuals responsible for various aspects of this Website's operations (including administration, sales, marketing, legal, and system administration) and external parties (e.g., third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the Data as Data Processors, if required. For an up-to-date list of such parties, please feel free to request it from the Owner at any time.

Legal basis of processing

• The Owner may process Personal Data relating to Users if one of the following applies:
• Users have given their consent for one or more specific purposes. Note: Under some legislations, Fenix Cars may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• Processing is necessary for compliance with a legal obligation to which Fenix Cars is subject;
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in Fenix Cars;
• Processing is necessary for the purposes of the legitimate interests pursued by Fenix Cars or by a third party.
• In any case, Fenix Cars will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

• The Data is processed at Fenix Cars' operating offices and in any other places where the parties involved in the processing are located.
• Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
• Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by Fenix Cars to safeguard their Data.
• If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Fenix Cars using the information provided in the contact section.
• Retention time: Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
• Personal Data collected for purposes related to the performance of a contract between Fenix Cars and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of Fenix Cars' legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by Fenix Cars within the relevant sections of this document or by contacting Fenix Cars.
• The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn.
• Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon the order of an authority.
• Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

The purposes of processing

• The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes:
• Analytics
• Interaction with live chat platforms
• Interaction with external social networks and platforms
• User database management
• Managing contacts and sending messages
• Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

The rights of Users

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract of which the User is part, or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Changes to this privacy policy

• The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
• Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.